We’ve made it easier than ever for you to try our products with Try Before you Buy! Unsure if your hair will enjoy our products? Pay a deposit and get the chance to try the products for 7 days from delivery before buying them.
Like what you tried? Your deposit will go towards paying for the products you received!
Want to return the products? Your deposit will be used to pay for shipping the products back to us and you won’t be charged for them.
Here are some additional terms for TBYB:
We do not provide refunds on shipping costs;
TBYB items are only eligible for the 7-day trial period and not for the 30 day refund period;
The Hair Routine reserves the right to refuse a return if it is believed that the products were excessively used or modified during the 7 day trial period;
Only one item per SKU qualifies for TBYB;
Bundles are not eligible for TBYB;
TBYB is only available for customers shopping from Canada.